Privacy Policy for KSC Crystals
Last updated: June 2025
At KSC Crystals, your privacy and trust are our top priorities. This Privacy Policy explains what personal data we collect, how we use it, your rights, and how we protect your information.
1. Information We Collect
-
Usage Data: Information about how you use our website, such as pages visited, time spent, and interaction with content.
-
Device Information: Type of device, browser type and version, operating system.
-
Location Data: General geographic location based on IP address.
-
Cookies and Tracking Technologies: Small files stored on your device to improve your browsing experience.
2. How We Use Your Data
We use your data to:
-
Improve and personalise your experience on our website.
-
Analyse trends and understand site usage.
-
Enhance our products, services, and customer support.
-
Comply with legal obligations.
3. Legal Basis for Processing (for EU and UK visitors)
Where applicable, we process your data based on:
-
Your consent.
-
Our legitimate interests to improve our services.
-
Compliance with legal obligations.
4. Your Rights
Depending on your location, you may have the following rights:
-
Access: Request a copy of the personal data we hold about you.
-
Correction: Request corrections to any inaccurate or incomplete data.
-
Deletion: Request deletion of your personal data where permitted by law.
-
Restriction: Ask us to limit how we use your data.
-
Objection: Object to data processing based on legitimate interests or marketing.
-
Data Portability: Request a copy of your data in a structured format.
-
Opt-Out: Opt out of marketing communications and data sale/sharing.
To exercise any of these rights, please contact us at sales@ksccrystals.com.
5. Data Sharing and Sales
We do not sell or share your personal data with third parties for their own marketing purposes. We may share data with trusted service providers who assist us in operating our website and business, under strict confidentiality agreements.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined or as required by law.
7. Cookies
We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
9. International Transfers
Your data may be transferred to and processed in countries outside your residence, including the UK and US, with appropriate safeguards in place.
10. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly. The latest version is always available on our website.
Accessibility Statement for KSC Crystals
Effective as of June 2025
KSC Crystals is committed to making our website accessible to everyone, including people with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level.
What We Are Doing
-
Ensuring our website works well with screen readers and other assistive technologies.
-
Providing text alternatives for images and non-text content.
-
Maintaining sufficient colour contrast for readability.
-
Designing clear navigation and consistent page structure.
-
Making all functionality available via keyboard.
-
Regularly testing and improving our website’s accessibility.
How You Can Help
If you encounter any barriers or have suggestions to improve accessibility, please contact us:
Email: sales@ksccrystals.com
We will respond to your request promptly and work with you to resolve any issues.
Limitations and Alternatives
While we aim for full accessibility, some content may not yet fully meet WCAG standards due to third-party tools or legacy content. If you need assistance accessing any part of our website, please let us know.
Feedback
Your feedback is important to us in making our website better for everyone.