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Cancellation / Refund Policy

You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund, EXCLUDING the cost of the postage and packing. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by telephone, email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order from us, details of this right will be sent to you with your confirmatory e-mail.